Installation
The installation of this module is similar to other Perfex module. Login to your Perfex website
- Go to Setup > Modules
- Install the flexforum.zip which you have downloaded from the Envato Market with a valid purchase code.
- If module successfully installed, you will see on modules page. Click on Activate link to activate the module.
Features
- Create and manage topics has never been simpler. Empower your team members and clients to initiate discussions, share insights, and seek assistance—all within your Perfex CRM platform.
- Reply topics with 2-level reply
- Encourage interaction and feedback by enabling users to like topics and replies, fostering a sense of appreciation and mutual support within your community
- Take control of your forum with our comprehensive moderation tools. Close topics to prevent further discussion, maintain relevance, and streamline information flow.
- Moderation - With the ability to ban customers, you can ensure a safe and conducive environment for productive discourse, free from disruptive elements.
- Notifications - Keep your team members and clients informed about topics updates and replies, ensuring timely engagement and participation
- Follow a Topic to get Notifications - Enable users to follow topics of interest, receiving notifications to stay connected and informed—driving continuous interaction and collaboration
- Advance Knowledge Base - Foster product knowledge sharing and Save Time with support Tickets. Create tutorials, blogs and KB as Forum topics to get real time feedback and reactions from your customers
How to Create Topics and Read Only Topics
Customers/Clients or your Staff can create Topics.
As a Staff or Admin, On the Left Side Menu Click on the "Community"
As a Client or Customer, On the Top menu, navigate to "Community Forum"
Read Only Topics
If you want to create Read-Only topics, you can choose the "Close Topic" Field
You can create Unlimited Topics to engage your clients and customers.
How to see Moderate your Forum
While you can Delete Topics and Replies,Close Topics to moderate your community, you can also Ban a Client from access Forum
You can achieve that by, Doing the Following
On the Left Side Menu Click on the "Community" and click Ban User
You could also restrict your Staff from accessing the forum by using the Permission settings of the staff.
As a Client or Customer, On the Top menu, navigate to "Community Forum"
Thanks
Thanks again for purchasing this module.
If you have any query or suggestion, please send an email from Support page.
Warm Regards
FlexiByteCoder Team,